Defining a New Digitized Museum Visitor Experience


Product: Infor Factory Track
Timeframe: Sept 2017 – Oct 2017
Task: Define opportunities to digitize the museum visitor experience 
Role: UX Architect
Location: New York City
Activities: Work shop, user journey map

Summary:

Infor is a sponsor of the National Museum of African American History & Culture (NMAAHC) Smithsonian Institute. As part of the sponsorship, I was part of a team sent to host a workshop to explore opportunities to bring digitized experiences to the museum. Following a workshop and conducting research at the museum, I put together an infographic illustrating touch points in the museum that could be enhanced through a digital experience.


The Digitized Visitor Journey